COVID-19 Update – March 28,2020
As a critical service, Red Lake Electric continues to provide our members with the safe and reliable electricity they expect. In keeping with this commitment, we are taking every precaution to protect our member’s safety, and the safety of our employees.
As a result of Governor Walz’s Stay At Home Order, Red Lake Electric is implementing the next stage of our Pandemic Response Plan.
What does these mean for our members?
Our office is closed. When calling the office please leave a message and one of our employees will call you back as soon as possible. The messages will be check frequently during our normal business hours, (8 am – 4:30 pm, M-F) Some of our staff is working remotely so we can continue to provide you with the level of service you expect and keep members #PowerOn.
Payments: Members will still be able to make payments at our drop box, through their SmartHub account, by phone, or through the U.S. mail. If you are struggling to pay your electric bill due to circumstances related to COVID-19, call us. We understand the stress this has put on our members and we will work with those who call us to make payment arrangements and can direct you to resources to provide further assistance.
Non-essential work has been postponed. Crews will be on-call to respond to outages as always. Please call us to report your outage at 218-253-2200.
Rest assured that we are committed to supplying our members with safe and reliable electric service during the uneasy times being created by the COVID-19 pandemic.
We encourage members to call us at 218-253-2168 or 800-245-6068 or email us at email@example.com with any questions. #WeWillGetThroughThisToget
General Manager: Stephanie – firstname.lastname@example.org
Manager of Operation: Steve – email@example.com
Manager of Member Services: Kelli – firstname.lastname@example.org
Postponement of Annual Meeting
Due to the concern regarding COVID-19 (Coronavirus) and the Minnesota Department of Health recommendations, the Board of Directors of Red Lake Electric Cooperative have made the decision to postpone the Annual Meeting to a date to be determined. This decision was made with the wellbeing of our members in mind. As soon as the Board has determined that it can safely hold the Annual Meeting based on best available information, your Cooperative will notify the membership of the new meeting date in accordance with the Bylaws. Thank you for your understanding.
Red Lake Electric Cooperative, Inc. is one of the Minnkota Power Systems serving Marshall, Pennington, Red Lake, Polk counties and the area served by the Red Lake Electric Cooperative on the lands of the Red Lake Band of Chippewa in northwestern Minnesota. Our office headquarters are located in Red Lake Falls, Minnesota.
Our Mission is to enhance the quality of life for people of our service area by safely and consistently providing quality electric service and other valued services while holding our employees, our community and our environment in high regard.
If you have comments or questions about our programs, services or the information provided on this website, please do not hesitate to contact us.
Red Lake Electric Cooperative, Inc.
412 International Drive SW
PO Box 430
Red Lake Falls, MN 56750
Phone: 218-253-2168 or 800-245-6068
Report Outages: 218-253-2200
Notice to Members
The Red Lake Electric Cooperative, Inc., of Red Lake Falls, as an operating electric utility in the state of Minnesota, is obligated to interconnect with and purchase electricity from co-generators and small power producers.
The cooperative will provide information relating to the said interconnections to all interested member-consumers of the cooperative free of charge upon request.
Any disputes between the cooperative and its member-consumers over interconnection, sales and purchases are subject to resolution by the Minnesota Public Utilities Commission.