Billing Procedures/Policies

Information to help you better understand your bill

Please browse this section of our website to learn more about our billing procedures and policies. If you cannot find what you are looking for here, please feel free to contact us at:

Red Lake Electric Cooperative

412 International Drive SW
P.O. Box 430
Red Lake Falls, MN 56750
Phone: (218) 253-2168 or (800) 245-6068
Report Outages: (218) 253-2200
Fax: (218) 253-2630
Email: info@redlakeelectric.com

SmartHub logo
Pay your bill online with a debit or credit card (new five-digit account number).
Desk phone
pay by phone
Call (855) 940-3841 to make a payment with a debit or credit card over the phone.
Person on a laptop sitting outside in nice weather
Automatically withdrawn from checking or savings account on the 25th.

Your meter won't go on vacation just because you do.

When vacation time comes,  and you’re planning to be gone for a couple of weeks or so, your electric bill should decrease significantly, right? Wrong!

Many people believe that when they leave on vacation, their electric meter stops until they return. If they are on vacation for two weeks, they expect their electric bills to be cut in half. However, here are a number of things your meter will still measure while you’re gone.

To help keep your power bill low while you are gone, you may wish to unplug all appliances not in use. If a light is to be left on, it should be connected to a timer. If you intend to be gone for an extended period of time, contact us and make arrangements so your electric service will remain uninterrupted. We want you to have a happy vacation and a welcome and comfortable return to your home.

Notice to members

The Red Lake Electric Cooperative, Inc., of Red Lake Falls, as an operating electric utility in the state of Minnesota, is obligated to interconnect with and purchase electricity from co-generators and small power producers.

The Cooperative will provide information relating to the said interconnections to all interested member-consumers of the Cooperative free of charge upon request.

Any disputes between the Cooperative and its member-consumers over interconnection, sales and purchases are subject to resolution by the Minnesota Public Utilities Commission.