Collection Policy

You will receive your energy bill on or near the 10th of each month.

All electric bills are issued on or before the 10th of each month and are due by the 25th of each month. If not paid on or before the 25th of the following month, a late charge will be added per board policy. If the 25th day of the month falls on a Sunday or a holiday, the next working day will be the determining date for late payment and charges. A 1.5% monthly service charge will be computed on the delinquent amount as defined above. The minimum service charge will be $2 on accounts with delinquent balances over $10.

As per board policy, if payment for your bill is not received by the:
The final notice statement will notify you when your electric service will be disconnected if the delinquent amount remains unpaid. If your service is  disconnected remotely, a $40 collection fee will be charged to your account even if you pay that day.

To have a disconnected service reconnected, all amounts owing, a $40 reconnection fee and a possible security deposit must be paid. If the service must be reconnected after normal working hours, a $160 reconnection fee must be paid.

Bad checks

A $25 charge, plus the bank service charge, will be levied each time a check is returned because of nonsufficient funds, account being closed or payment stopped.