Cold Weather Rule

Customer rights and responsibilities during cold-weather months

A 230-kV power line in winter with snow and frosty trees

Cold weather shut-off protection

The Minnesota Cold Weather Law provides that from October 1 through April 30 an electric cooperative cannot disconnect a residential consumer for non-payment if you meet certain conditions. The conditions you must meet are outlined in the following conditions listed in the application for Shut-off Protection.
application for shut-off protection - cold weather rule
Below are the maximum Energy Assistance Program income guidelines
50% of State Median Income (SMI)
  • Household size
  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • Max. annual 50% of SMI
  • $35,799
  • $46,814
  • $57,829
  • $68,845
  • $79,860
  • $90,875
  • $92,940
  • $95,006
  • $97,071
  • $99,136
  • Max. 1 month of 50% SMI
  • $2,983
  • $3,901
  • $4,819
  • $5,737
  • $6,655
  • $7,572
  • $7,745
  • $7,917
  • $8,089
  • $8,261
Click here to view the uncashed capital credits list Uncashed Capital Credits List →

Federal and state agencies

Help is available to pay your bill, get reconnected or prevent a disconnection.